Customer Support > FAQ > SMS/Texting
to Email Service
Frequently Asked Questions
SMS / Texting to Email Service
Can I send an email message to a non-PNCC cellular phone?
Sending an email message to a non-PNCC cellular phone is dependent on the designated
cellular service provider of that cellular. You need to contact the person you want
to send a message to and ask them to find out from their cellular service provider
if such a service is offered and, if so, what email address you should enter into
the "To" section of your email message header.
do I send an email as a text message to a PNCC wireless cellphone?
Email to SMS = Send emails to the PNCC wireless cellphone number @sms.palaunet.com
Important: the + sign MUST be entered before 680.
An email message appears in your text message inbox as 800+ your own cellphone number.
E.g if your cellphone number is 7791234, the email will appear as coming from 8007791234.
Be sure to use text (not html) format for email messages sent to cellphones, with
no graphics, images or special fonts.
is SMS/Texting to email service?
SMS/Texting to email service enables two-way messaging between PNCC wireless cellphones
and any email address in the world, i.e.:
1. Email messages can be sent to PNCC wireless cellphones as text messages
2. Text messages from a PNCC wireless cellphone can be sent to any email address
in the world
How do I send a text message to an email address?
1. If you have not yet tried sending local text messages from your
cellphone, you must sent the "Service Center" on your phone to +6807790000. This
is a phone option, so please check your phone's manual for instructions.
Note: If your cellphone can send and receive messages, you should
be able to use this service. However, some cellular phone models may not be able
to send or receive text messages sent through email.
2. Select the function in your cellphone for writing text
messages (on some models there will be an SMS-Email option you can select). Write
the message as follows:
email address_space_message content
Example: firstname.lastname@example.org hello
Reminder: You MUST enter a space after the email address before
you type the message.
3. Send your text message to: 999
Is there a limit on the size of incoming email messages to cellphones?
No, for incoming text messages from email addresses, there is no particular
limit on the number of characters that can be processed by the PNCC wireless system.
However, how the email appears in your phone display will depend on your cellphone
model, it may show up as one long message or several different messages. Also, you
should use text format only to send email to cellphones (not html), with no graphics
How much does it cost to send and receive text messages to email addresses?
This service is charged the same as local SMS/Texting service:
For 779 and 775 PNCC Wireless subscribers:
- Incoming text messages from email
addresses are FREE
- Each text message sent to an
email address anywhere in the world is charged to 6¢ for each set of up to 160 characters
that you send
- For 775 Unlimited and Volume
plans, SMS/Texting to email is included and not charged additional, the same as
any local SMS/Texting.
For customers sending emails from a computer to PNCC wireless cellphones:
Sending email as text messages to cellphone is just like any other email.
1. If you log on to LocalNet (762-7622) there are no Internet time charges to send
2. If you log on to international Internet access (762-2050), Internet time charges